Know what is open.
See active trainees, DOR status, pending acknowledgments, and reports awaiting a decision.
THE FIELD TRAINING PLATFORM
Know where every trainee stands.
Daily observations. Clear review. A connected training record.
Request a demo ↗WHY AGENCIES USE TRUENORTH
Turn a stack of reports into a clear training picture.
The value is not another form. It is knowing what happened, what needs review, and where coaching should happen next—without piecing together separate files.
Evaluate to one standard.
Use the model’s required areas, a 1–7 scale, N/O, and documented explanations for notable ratings.
Spot patterns early.
Review observed category averages, coverage, and recurring concerns across training days and phases.
Keep the record together.
Connect evaluations, review actions, signatures, phase summaries, and printable records.
THE PROGRAM AT A GLANCE
See the information behind a training decision.
Explore an interactive example of a trainee record and agency analysis, built around TrueNorth’s current workflows.
Program preview
TRAINEE RECORD
ActiveOfficer Avery Morgan
Phase 2 · Day 8 FTO R. Collins
Phase 2 · Day 8
See the trainee’s current phase, training days, assigned FTO, DOR history, and phase-readiness checks in one record.
7 approved DORs · 1 pending acknowledgment
What needs a decision?
2
DORs awaiting reviewOpen the authorized review queue
1
Coaching area to monitorReport writing below the meeting standard
Phase, day, assigned FTO, approved DORs, and readiness stay attached to the trainee—not to a particular FTO cycle.
Authorized supervisors can see pending reports and coaching priorities before moving a record forward.
Observed ratings, coverage, and trends give context. N/O is excluded from averages; the data never replaces supervisory judgment.
SECURE APP ACCESS
Go directly to your work.
The public website never displays personnel records. Sign in to the protected app and TrueNorth opens the workspace your role allows.
OPEN WORKSPACE
Workspace home
See the role-based tasks and records awaiting your action.
Open securely →OPEN WORKSPACEFTO daily DOR
Open a DOR for the selected shift date and complete its required evaluation areas.
Open securely →OPEN WORKSPACEDaily report
Review the current DOR and its documented observations.
Open securely →OPEN WORKSPACETrainee acknowledgment
Review and acknowledge routed reports.
Open securely →OPEN WORKSPACESupervisor review
Review, return, approve, sign, print, and archive records.
Open securely →OPEN WORKSPACEProgram analysis
See trainee, FTO, category, phase, and program trends.
Open securely →Access is controlled by your active agency membership and role. A link never bypasses authorization.
REAL-WORLD READY
Training is complex.
The record should be clear.
Traditional programs ask FTOs and supervisors to manage critical development through disconnected forms, memory, and repetitive review.
Paper and scattered records
Observations, evaluations, and signatures live in different places.
Memory-based reporting
Important context fades before the report is completed.
Repetitive documentation
The same information is entered and reviewed multiple times.
Limited pattern visibility
Recurring concerns are difficult to see across shifts and phases.
Delayed supervisory review
Command visibility depends on records reaching the right desk.
Sensitive information
Personnel and training records require deliberate, controlled handling.
ONE CONNECTED WORKFLOW
From observation
to informed action.
- 01+
Capture
Record a narrative, quick rating, or coaching note at the point of observation.
- 02→
Evaluate
Complete the agency’s structured daily observation report and required categories.
- 03→
Review
Route records for acknowledgment, supervisory review, and approval.
- 04→
Respond
Identify trends, document remediation, and track follow-through.
- 05◎
Understand
Give authorized leaders a clearer view of individual and program progress.
FIELD TRAINING CAPABILITIES
Built around the work.
TrueNorth Field Training covers the process from initial observation through signed, printable program review.
01Operations
Multi-agency administration
Give each agency an isolated workspace while TrueNorth manages account lifecycle, access, and service status separately.
02Field
Mobile observation capture
Preserve context when it is clearest instead of reconstructing a shift hours later.
03Reports
Daily observation reports
Move from scattered forms to a consistent, structured evaluation workflow.
04Setup
Standard program models
Use San Jose or Reno/PTO structures, with an administrative entry period, agency-selected numbered phase count, and final Shadow phase.
05Standards
Rating standards
Use a clear 1–7 scale where 4 meets standard, plus Not Observed for areas that did not arise.
06Oversight
Progress dashboards
Bring phase, day, completion status, and performance trends into one view.
07Coaching
Remedial documentation
Define concerns, assigned actions, review dates, and outcomes in a traceable plan.
08Records
Acknowledgments
Document trainee review and electronic acknowledgment of completed evaluations.
09Review
Supervisor workflows
Route evaluations to the right reviewer and surface items awaiting action.
10History
Searchable history
Find prior observations, evaluations, coaching notes, and phase activity efficiently.
11Access
Role-based permissions
Limit records and actions according to trainee, FTO, supervisor, coordinator, or command role.
12Insight
Trend analysis
Compare category performance over time and identify coaching needs earlier.
13Print
Printable record packages
Produce professional DOR, phase-closeout, and program-analysis records for authorized review and retention.
THE RIGHT VIEW FOR EACH ROLE
One platform. Clear responsibilities.
TrueNorth organizes access and actions around each person’s role in the training program.
Field Training Officer
Coach in the moment.
Capture observations on a phone or tablet, connect them to evaluation categories, and complete structured reports while the shift is still fresh.
- ✓ Mobile observation capture
- ✓ Structured DOR workflow
- ✓ Narrative coaching notes
ROLE-BASED ACCESSField Training Officer
The protected app shows the records and actions authorized for this person’s agency role. A public preview never grants access to personnel data.
Discuss this workflow →STANDARDIZED BY DESIGN
Proven training models.
Practical agency setup.
TrueNorth supports San Jose and Reno/PTO workflows while keeping customization deliberately limited, so every agency receives a maintainable product.
SAN JOSE MODELRENO / PTO MODELFINAL SHADOW PHASELIMITED SETUPTRUENORTH
- Program structureTrack the Admin Phase, three or four numbered FTO phases, and final Shadow phase with trainee-specific expected dates.
- Evaluation logicShow the model's required areas automatically and use the 1–7 scale with 4 meeting standard or N/O.
- Review pathRoute trainee acknowledgment, supervisory review, signatures, and authorized additional viewers.
- Remedial processDocument concerns, actions, review dates, and outcomes in a traceable plan.
SECURITY & PRIVACY
Designed for information that requires care.
Training records can contain sensitive personnel information. TrueNorth separates public pages, platform account operations, and each agency’s private record workspace.
Implementation note: Authentication, retention, hosting, agreements, integrations, and jurisdiction-specific security requirements must be finalized before a live agency launch. No certification or compliance status is implied.
FREQUENTLY ASKED QUESTIONS
Practical answers for agency leaders.
What does TrueNorth Field Training do now?
The current Field Training app supports mobile evaluations, DOR routing, signatures, phase summaries, analysis, and printable records for authorized agency workspaces.
Can TrueNorth support more than one agency?
Yes. The platform is designed around isolated agency workspaces. TrueNorth platform operations can create, trial, restrict, suspend, and close agency accounts without automatically gaining access to confidential evaluation content.
Can TrueNorth match our existing field-training model?
TrueNorth currently supports standardized San Jose and Reno/PTO structures. Agencies can choose three or four numbered FTO phases before the final Shadow phase and set expected dates for each trainee.
Can we use our current evaluation categories?
Each model opens its standard required evaluation areas automatically. Agency-specific category mapping should be confirmed during onboarding; arbitrary custom forms are not part of the current pilot.
Does it work on phones and tablets?
The experience is designed for responsive use on phones, tablets, laptops, and desktop workstations so documentation can begin in the field and continue wherever review occurs.
Who can view a trainee’s records?
Access is intended to follow agency-defined roles. Trainees, FTOs, supervisors, coordinators, and command staff can be assigned different visibility and actions. Exact permissions are finalized with each agency.
Can supervisors identify performance trends?
Yes. Authorized reviewers can view category history, recurring coaching themes, phase progress, and items requiring attention using organized dashboards and reports.
Can it document remedial training?
Yes. The platform can organize the concern, assigned remedial activity, responsible personnel, review dates, progress notes, and completion status.
How long does implementation take?
Timing depends on program complexity, category mapping, approval requirements, data preparation, and agency review. A discovery conversation is the best way to establish a realistic plan.
Can we request a demonstration?
Yes. The request form prepares an email in your mail app. Review and send the draft to TrueNorth; an automated form-delivery service is not connected yet.